B2C Products
Background
B2C products that combine multiple orders (invoices) have been developed for door-to-door direct delivery shipping bound for Japan.
Nippon Express has focused its attention on overseas mail-order sales that have expanded with the recent growth in e-commerce. Targeting the logistics market for goods being sold by companies overseas directly to individual Japanese consumers, we developed and released this B2C product in 2000. Initially about 3000 shipments were handled monthly, but over the past three years we have seen a ten-fold expansion in the number of shipments of books, CDs, health food products, and a wide variety of other goods.
Operational Flow
Example: shipping for Company C, a mail-order company handling health food products
Benefits
- Consolidating multiple invoices from the gateway at the origin to Narita Airport reduces a number of handling and transport costs at the origin.
- With invoices being affixed to cargo at the origin, post-arrival sorting in Japan can be substantially reduced, costs for sorting and other tasks at the destination cut, and lead time shortened.
- As a result, we are able to operate on a fixed schedule for the entire process from the receiving of goods through final delivery.
- Because data is managed by barcode scans of the affixed invoices, information about the cargo is available via the Internet from consignment through completion of final delivery, and the location of cargo can be confirmed in real time.
