Full steam ahead for Nippon Express’ maritime forwarding Vol.3
December 1, 2021
- ― Putting wind into the sails of clients
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“What differentiates us from other major forwarders is that we have focused not on capturing volume through commodifying services, but by engaging closely with the logistics challenges faced by our clients,” says Kakiyama. “What we call Nippon Express’ quality – be it in terms of accuracy, speed, and flexibility – developed through accumulated knowhow through close relationships with customers over the years.”
Shigenobu Furusawa, general manager,
Apparel Group, International Ocean Cargo Division,
Forwarding Business Unit, Kanto-Koshinetsu Region,
Nippon Express - For example, one of the company’s major accounts – a global retailer– has increased annual cargo volumes by 10-fold over the past decade as it expanded successfully into newer markets abroad.
- Nippon Express’ support, explains Shigenobu Furusawa, general manager, Apparel Group, International Ocean Cargo Division, Forwarding Business Unit, Kanto-Koshinetsu Region, Nippon Express helped the FMCG brand to ship thousands of unique products to dozens of countries worldwide from factories spread across Asia.
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By gaining up-to-date advice on rapidly changing and complex local import regulations through Nippon Express’ network of local staff, the retailer was able to avoid replicating such capacity in-house, a tricky task, or outsourcing to a consultancy, a costly option. The client has also unified all global NVOCC contracts, including those using sea and air routes, as well as cargo shipped between third countries, to Nippon Express through exclusive contract.
Forwarding Business Unit, Kanto-Koshinetsu
Region, Nippon Express - “International forwarding in retail products is challenging as it is highly volatile in volumes and seasonal,” says Furusawa. “But through this long-term partnership with this particular retailer, we have a successful case under our belt and invaluable insights to expand further in FMCG.”
This content was paid for and produced by Nippon Express in partnership with the Commercial Department of the Financial Times.