WMS and Fulfilment Service for Shopify by Nippon Express
WMS and Fulfilment Service for Shopify by Nippon Express
BLOG 2025/04/15
In the fast-paced world of e-commerce, efficiency and seamless operations are crucial for maintaining customer satisfaction and driving business growth. One powerful tool that can help achieve these goals is the integration of DCX with Shopify.
DCX, developed by Nippon Express, is a comprehensive solution that includes a Warehouse Management System (DCX WMS) and a fulfillment service (DCX Fulfillment). This system seamlessly integrates with Shopify to streamline ecommerce operations, covering aspects such as inventory management, order fulfillment, and data analysis.
Designed to be deep, seamless, and user-friendly, this integration ensures that your e-commerce fulfillment operations run smoothly from start to finish. Additionally, it provides valuable insights for future strategic planning, helping you stay ahead in the competitive market.
*Please note that some of the features mentioned in this article are only available through DCX Fulfillment.
When a store admin adds a new item to the Shopify store, important details like SKU, thumbnail, and other product information are automatically sent to DCX. This seamless data transfer ensures that warehouse staff have immediate access to up-to-date information, which is essential for efficiently checking stock arrivals and managing inventory.
For instance, when a new batch of products arrives, warehouse staff can accurately scan the barcode on the product packaging and quickly verify the items against the registered details in DCX. This process ensures accuracy, reduces the risk of errors, and streamlines inventory management.
Upon the arrival of new stock, warehouse staff register the inventory using DCX. The updated stock quantities are then instantly shared with Shopify, making the new items available for sale in real-time. This process ensures that visitors to your Shopify store can see and purchase the newly arrived products without any delay.
Accurate inventory management helps prevent both stockouts and overstock situations, ensuring that customers can always find what they are looking for. Additionally, it ensures that the Shopify store owner only sells items that are actually in stock, thereby enhancing operational efficiency and customer satisfaction.
When a visitor makes a purchase on your Shopify store, the order information is instantly shared with DCX. This quick flow of information allows warehouse staff to immediately see the items that have been ordered and prepare them for shipment promptly, ensuring that orders are processed quickly and accurately.
DCX enhances the fulfillment process by enabling warehouse staff to print picking lists that include product thumbnails. This visual aid, combined with the use of barcode scanners to scan SKUs and other relevant information, ensures precision and efficiency in order processing.
For instance, as soon as an order is placed, the warehouse team can start picking and packing the items almost immediately. This rapid response significantly reduces the time it takes to get the order ready for shipping, enhancing overall customer satisfaction.
Additionally, if a customer cancels the order before the parcel is shipped out, the cancelled items' quantities are automatically added back to the sellable inventory. This process occurs instantly and without any human intervention, preventing errors in the available stock and ensuring accurate inventory management.
Once an order is fulfilled, the tracking number for the parcel is automatically shared with Shopify. This triggers an automated email to the buyer, providing them with a timely update on their order status. This level of transparency keeps buyers informed about their purchase every step of the way, greatly improving their experience.
Customers value knowing the whereabouts of their order and the expected delivery date, which builds trust and fosters repeat business. By providing tracking information, you not only improve the customer experience but also strengthen customer loyalty and encourage future purchases.
DCX meticulously captures all data from the moment an item enters the warehouse until it is shipped out. This includes detailed information on storage locations, timestamps, items shipped together, and the time required for the picking process. This comprehensive dataset enables in-depth analysis of order trends, geographic trends, inventory turnover, and optimal inventory levels.
By leveraging this wealth of data, warehouses can make informed decisions to optimize storage locations, allocate staff more effectively, and enhance overall warehouse operations.
By analyzing comprehensive logistics data, businesses can generate precise demand forecasts. These forecasts provide valuable insights into future order volumes for specific items.
Accurate forecasting helps prevent stockouts, reduce excess inventory, and improve cash flow. By anticipating future demand, businesses can optimize operations, improve service quality, and drive growth. This proactive approach not only streamlines operations but also allows businesses to respond swiftly to market changes and customer needs.
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There are many more functions and features that DCX offers beyond what is mentioned in this article. If you need more information about DCX and how it can benefit your business, please contact our DCX team.
We are here to help you optimize your e-commerce operations and achieve greater success.
In conclusion, the integration of DCX with Shopify offers a comprehensive solution for managing product information, inventory, orders, and fulfillment. By leveraging this powerful integration, businesses can enhance efficiency, improve customer satisfaction, and drive growth.