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5 Key Questions to Choose the BEST 3PL Services for Your E-commerce Fulfillment Warehouse

BLOG 2025/06/25

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Are you losing sleep over rising shipping costs, slow delivery times, or endless inventory headaches? In today's competitive e-commerce landscape, choosing the right third-party logistics (3PL) provider isn't just about outsourcing tasks; it's about finding a strategic partner who can transform your supply chain into a competitive advantage.

But with so many options, how do you cut through the noise and identify the best fit for your business? This guide presents 5 critical questions to help you make an informed decision and propel your e-commerce growth.


1. Does the 3PL Own Its Warehouses?


The ownership model of a 3PL significantly impacts control, flexibility, and scalability. Understanding this distinction is crucial for aligning with your operational priorities.

Asset-Based vs. Non-Asset-Based 3PLs

Feature/Aspect Asset-Based 3PLs Non-Asset-Based 3PLs
Ownership Owns warehouses, trucks, equipment Contracts with other companies for assets
Control High control over operations, quality, pricing Less direct control, relies on partner network
Flexibility Less flexible (tied to own assets) High flexibility (can choose best-fit partners)
Scalability Can be limited by owned assets High scalability (broader network)
Cost Structure Higher upfront investment (for 3PL), potentially stable rates Lower upfront (for 3PL), rates can vary more
Customization Higher potential for customized solutions Wide range of solutions via diverse partners
Geographic Reach Limited to regions with owned assets Broader geographic coverage via network
Ideal For Businesses needing consistent, highly controlled ops Businesses needing flexibility, broad reach, scalability



Pro Tip:
For growing e-commerce businesses, assess your future scalability needs. While non-asset-based 3PLs offer broad flexibility, ensure they have strong, vetted relationships within their carrier and warehouse network. Conversely, an asset-based 3PL with strategically located facilities near your key customer bases can often guarantee faster, more reliable last-mile delivery and deeper operational transparency.


2. What Type of WMS Does the 3PL Use?


The type of Warehouse Management System (WMS) a 3PL employs directly impacts customization, cost, and maintenance. Here's a comparison of On-Premise vs. Cloud-Based WMS to help you understand the implications:

On-Premise vs. Cloud-Based WMS

Feature/Aspect On-Premise WMS Cloud-Based WMS (SaaS)
Installation Installed on company's own servers Hosted on vendor's cloud setup, accessed via internet
Upfront Cost High (hardware, software licenses, setup) Lower (subscription pricing)
Ongoing Maintenance High (in-house IT team, updates, security) Managed by vendor (updates, security, support included)
Customization High degree of adapting & control Maybe limited adapting
Scalability More complex, needs hardware upgrades Highly scalable, adjust tools on demand
Accessibility Typically limited to internal network Remote access from any internet-enabled device
Data Security Full in-house control (but also full duty) Managed by vendor (often robust, but relies on trust)
Setup Time Longer (months) Faster (weeks)



Pro Tip: For modern e-commerce, cloud-based WMS solutions are almost always the superior choice due to their flexibility, cost-effectiveness, and rapid deployment. At Nippon Express, our DCX platform leverages a cloud-based DCX WMS designed for seamless integration and global scalability, offering the agility e-commerce businesses need without the heavy upfront investment of legacy on-premise systems.


3. How Does the 3PL Exchange Data?


Efficient data exchange is the backbone of seamless logistics. This table highlights the core distinctions and best uses for the two primary methods 3PLs use for data communication: EDI vs. API:

EDI vs. API Data Exchange

Feature/Aspect EDI API
Data Exchange Batch processing (files exchanged at intervals) Real-time contact
Standards Highly standard formats (e.g., ANSI X12, EDIFACT) Varies (custom APIs, or standard rules like REST)
Setup Can be complex, costly, and time-consuming Generally faster & more agile, but can be complex for legacy systems
Agility Less agile, rigid structure High agility, adaptable
Use Case High-volume, routine B2B deals Dynamic, real-time interactions (e.g., live inventory, tracking)
Visibility Delayed (batch-based) Real-time view
Cost Can be expensive to set up and maintain Often more cost-effective, especially for lower volumes



Pro Tip: For e-commerce businesses, prioritize 3PLs with robust API capabilities that offer pre-built integrations with your chosen e-commerce platform. Nippon Express understands the critical role of data; our DCX solution features seamless API integrations with leading platforms like Shopify, ensuring real-time order processing, inventory synchronization, and precise tracking updates.


4. What is the 3PL's Service Area?


Your 3PL's geographic reach must align with your business's current and future market needs. The following table contrasts the characteristics of Regional vs. Global 3PLs:

Regional vs. Global 3PLs

Feature/Aspect Regional 3PLs Global 3PLs
Geographic Focus Specific country or region Worldwide network, many countries
Local Expertise Deep knowledge of local rules, customs Broad knowledge of global logistics
Network Size Smaller, focused network Vast, linked global network
International Trade Limited or needs partners Handles global shipping, customs clearance
Scalability Good within the region, limited beyond Excellent for global growth
Cost Structure Potentially better for local services Can be higher for global reach, but offers economies of scale
Ideal For Businesses focused on domestic market Businesses with global sales or supply chains



Pro Tip: Consider your growth trajectory. If you envision international expansion, partnering with a Global 3PL like Nippon Express from the outset can save significant headaches down the line. Our extensive global network and local expertise provide a seamless solution for both domestic and cross-border e-commerce fulfillment.



5. How Does the 3PL Charge for Services?


Understanding 3PL pricing models is essential for budgeting and cost control. This table breaks down the fundamental differences between Fixed-Rate and Pay-Per-Use Pricing:

Fixed-Rate vs. Pay-Per-Use Pricing

Feature/Aspect Fixed-Rate Pricing Pay-Per-Use Pricing
Cost Certainty High (fixed monthly/service fee) Lower (costs change with volume/activity)
Cost Control Easier budgeting Requires closer tracking of activity-based charges
Flexibility Less flexible if volumes change outside terms High flexibility, aligns costs with actual usage
Suitable For Stable, steady volumes Changing, seasonal, or growing volumes
Risk (for Business) May overpay during low volume Higher costs during peak periods
Admin Effort Simpler invoicing More detailed invoicing, needs checking



Pro Tip:
Request a clear, itemized pricing breakdown from any prospective 3PL. Ensure you understand all potential charges, including receiving fees, storage minimums, pick-and-pack rates, kitting charges, and return processing fees. A transparent pricing model that aligns with your volume profile is key to maximizing ROI.




Key Takeaways for Choosing Your E-commerce 3PL:



Do You Need 3PL Consultancy?


Nippon Express has decades of experience in the 3PL industry, handling various types of Warehouse Management Systems (WMS) and data communication formats, including EDI, API, and CSV.

If you need expert advice on 3PL services, contact the nearest branch in your country to learn more about our services and available plans.

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