Here are 7 things you should know about Shopify fulfillment in Japan before choosing one.
Choosing the right Shopify fulfillment partner is critical to simplifying order processing and ensuring customer satisfaction. Before making this decision, it's essential to understand the nuances of the Japanese market and its emphasis on efficient order fulfillment. Here are seven key considerations to help guide your selection:
There are dozens of fulfillment services in Japan that can pick and pack your items, but not every service has the “API connection with Shopify”. It is better to choose services that have a system that connects to Shopify using the "API", a way to communicate with Shopify using a set of rules defined by Shopify.
This is because, API can provide seamless integration with your Shopify store. This way, you can automate and streamline your order fulfillment process. This integration eliminates manual data entry and reduces the chance of errors, saving you time and effort. Real-time order processing is also made available if the service provider can create a system with API connection.
With the Shopify Fulfillment API connection, when a customer places an order in your Shopify store, the order details are automatically sent to your fulfillment provider. This ensures prompt processing and minimizes delays, resulting in faster order fulfillment and improved customer satisfaction.
In short, “API connection with Shopify” can:
Eliminates manual data entry and reduces errors
Enables real-time order processing
Speeds up order fulfillment and improves customer satisfaction
Localization for Japanese customers is needed to increase sales.To succeed in the Japanese market, it's important to cater to the unique preferences and expectations of Japanese customers. You need to offer features that resonate with the local audience on your Shopify store.
For example,
Specified delivery date:
By offering "日時指定" (specified delivery date), customers can choose a convenient time for delivery.
Gift shipping:
"ギフト配送" (gift shipping) allows customers to send products as gifts with special packaging and personalized messages.
Same-day shipping:
"即日出荷" (same-day shipping) ensures prompt delivery to meet the fast-paced demands of Japanese consumers.
These localization options enhance the customer experience and increase customer satisfaction. To do that in a good quality, it is recommended that you choose a company with good reputations and huge logistics network.
To conduct fulfillment operations in Japan, you must ensure that your products can be distributed within Japan. This means that you must file import declarations with customs and pay the necessary duties and taxes, so your products coming from overseas can be defined as domestic cargo in Japan.
For example, food, tableware, etc. must be reported to the appropriate authorities to ensure consumer safety.
Similarly, if there are goods that violate the Washington Convention, it is necessary to check whether they can be traded internationally, and if so, to prepare the necessary documents in the country of origin.
We have explained that in order to distribute your product in Japan, you will need to file an import declaration with customs. This could be done if you had an agent or local subsidiary in Japan that could handle the import declaration on your behalf.
But even if you do not have an agent to help you right now, there is no need to give up!
There is a system in Japan to help overseas customers who want to enter the Japanese market. It is called ACP (Attorney for Customs Procedures). ACP can help you with your import declaration and other procedures. Please note that ACP cannot handle ALL products as some items are restricted by Japanese regulations.
We can refer you to the appropriate ACP to assist your business. To get started, simply send us a message detailing your specific requirements and the nature of your business. We will diligently work to find an ACP company that aligns with your needs and preferences. Our goal is to ensure a smooth and efficient import process for your products, allowing you to expand your reach and tap into the Japanese market.
There are fulfillment companies that only provide the platforms. They usually outsource the actual operations to subcontractors. These companies may also have multiple layers of subcontractors, making it difficult to track where your products are and how they are being stored. Are you sure you want to work with this type of company?
As a logistics service provider, NX Group has many warehouses and a huge logistics network. We help your business with our experience and capabilities.
Selecting fulfillment partners from this perspective is very important and provides a solid foundation for your e-commerce logistics operations in Japan.
NX Group is a trusted global service provider that also offers Shopify fulfillment. We can provide a range of services related to Shopify fulfillment in Japan, and we have extensive experience and knowledge of the Japanese market, making us an ideal partner for your ecommerce business.
We also offer localization support to help you tailor your services to the preferences of Japanese customers. In addition, NX Group has its own staff, warehouse, and warehouse management system to ensure the stability, sustainability, and scalability of your fulfillment operations.
At Nippon Express, we understand that changes in shipping costs can have a significant impact on your balance sheet in terms of lost profits. DCX Fulfillment (Shopify fulfillment services by Nippon Express) understands this and offers competitive shipping fees to help you optimize your costs.
By leveraging our extensive network and partnerships with shipping carriers, Nippon Express can negotiate favorable rates, allowing you to offer affordable shipping options to your customers. This not only improves customer satisfaction but also helps you remain competitive in the market.
Below is a rough estimate of the cost of receiving, storage, shipping, etc.
Special flat rate applies when shipping from our Shopify fulfillment centers.
| POST IN *1) *parcel under 1kg |
Size SS below 20×25×5(cm) |
Size 60 below 60cm up to 2kg |
Size 80 below 80cm up to 5kg |
Size 100 below 100cm up to 10kg |
Size 120 below 120cm up to 15kg |
Size 140 below 140cm up to 20kg |
Size 160 below 160cm up to 25kg |
Size 180 below 180cm up to 30kg |
|
|---|---|---|---|---|---|---|---|---|---|
| Receiving fee*2) (per receiving line) |
19yen~ | ||||||||
| Storage fee (per item per day) |
0.2yen | 0.2yen | 1.0yen | 2.5yen | 4.0yen | 6.0yen | 10.0yen | 14.0yen | 19.0yen |
| Shipping fee*3) (per order, flat rate within Japan) |
550yen~ | 660yen~ | 790yen~ | 850yen~ | 980yen~ | 1,050yen~ | 1,200yen~ | 1,470yen~ | 2,670yen~ |
| *For Okinawa and islands (extra cost per shipment) |
+0yen | +200yen | +530yen | +980yen | +1,400yen | +1,880yen | +2,260yen | +2,560yen | +2,560yen |
| Basic menu usage fees (per month) |
9,000yen~ | ||||||||
| POST IN *1) *parcel under 1kg |
Size SS below 20×25×5(cm) |
Size 60 below 60cm up to 2kg |
Size 80 below 80cm up to 5kg |
Size 100 below 100cm up to 10kg |
Size 120 below 120cm up to 15kg |
Size 140 below 140cm up to 20kg |
Size 160 below 160cm up to 25kg |
Size 180 below 180cm up to 30kg |
|
|---|---|---|---|---|---|---|---|---|---|
| Packing material *4) (per order) |
20yen | 30yen | 40yen | 50yen | |||||
| Picking fee*5) (per item per order) |
20yen | 30yen | 40yen | 50yen | |||||
| Enclose items/brochure (per order per piece) |
20yen | ||||||||
| Cancellation (per order) |
200yen~ | ||||||||
| Returns (per order) |
300yen~ | ||||||||
Growing your ecommerce business in Japan requires a robust fulfillment strategy. DCX Fulfillment (Shopify fulfillment service provided by NX Group) in Japan offers a comprehensive solution to streamline your operations, cater to local preferences, and ensure compliance with customs regulations.
By letting a trusted partner like NX Group to handle your Shopify fulfillment, you can focus on growing your business and leave the logistics to the experts. With our simplified, localized, stable fulfillment process, you can provide Japanese customers with an exceptional shopping experience and drive the success of your online store.
No matter what kind of issues you face about Shopify Fulfillment in Japan, as one of the largest logistic companies in Japan, NX Group is ready to help you!
Read more about DCX FulfillmentIf you are in search of a Shopify Fulfillment service that speaks English, look no further. We are here to cater to your needs. We understand the importance of effective communication, which is why we already have our service contract translated into English.
Additionally, our warehouse fulfillment app’s Dashboard is also available in English, ensuring a seamless and user-friendly experience for our English-speaking clients. With our commitment to providing top-notch service and clear communication, we are confident that we can meet your fulfillment requirements efficiently and effectively.
