Apology and Information Regarding Website Access Issues (Final Report)

July 2, 2025

We would like to express our sincere gratitude for your continued support of our website.
We are writing to inform you that the measures to prevent recurrence of the access disruption that occurred on our website have been completed.
We deeply apologize once again for any inconvenience and concern this may have caused to our users and all related parties.

1. Details of the Incident
On Thursday, June 26, 2025, from approximately 11:29 a.m. (JST), the following websites became inaccessible. Access was restored at around 2:39 p.m. (JST) on the same day.

Nippon Express Global website: https://www.nipponexpress.com/
Nippon Express Corporate website: https://www.nittsu.co.jp/
NIPPON EXPRESS HOLDINGS website: https://www.nipponexpress-holdings.com/

2. Cause
The disruption was caused by a technical issue within our system and was not the result of a cyberattack.

3. Measures to Prevent Recurrence
As of 4:16 p.m. (JST) on Tuesday, July 1, 2025, we have completed all necessary measures to resolve the technical issue and prevent its recurrence.