Job Roles at NX
Learn about key roles that drive our logistics solutions worldwide.
- Index
Sales, Business Development
The NX Sales, Business Development teams are dedicated to building and maintaining strong relationships with our customers, while driving business growth through new client acquisition.
Your responsibilities
- Conduct market research to identify potential customers and business opportunities
- Develop tailored proposals that address each client’s unique logistics needs
- Manage key accounts to ensure long-term satisfaction and growth
- Collaborate with internal teams to deliver seamless service from proposal to execution
Who we’re looking for
This role requires strong communication skills, strategic thinking, and the ability to understand complex supply chain processes. By joining our Sales & Account Management team, you will contribute directly to expanding our global customer base and enhancing our reputation for excellence.
Customer Service
The NX Customer Service team is the core of our logistics business, dedicated to ensuring the reliable and efficient delivery of our customers' goods through air, ocean, and land transportation, as well as strategic, advanced warehouse operations.
Your responsibilities
- Select and coordinate with air carriers, shipping lines, and land transportation providers
- Prepare accurate quotations and documentation for transportation and customs clearance
- Arrange pickup and delivery schedules and manage the entire transportation process
- Communicate with customers to provide updates and resolve any issues
Who we’re looking for
By joining our Operations team, you will play a vital role in delivering world-class logistics solutions to our global customer base, while continuously upholding and enhancing our operational excellence.
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Operations, Safety & Quality Management
"Safety takes precedence over everything else" is the NX safety philosophy, and we strive to meet the highest standards of safety, compliance, and service quality in every aspect of our operations. Our frontline logistics professionals play a critical role in ensuring these standards are upheld on-site, where goods are received, handled, stored, and dispatched.
Your responsibilities
- Implement quality control measures and ensure compliance with industry regulations during cargo handling and transportation
- Provide feedback and guidance to operational teams working directly in loading, unloading, and delivery to maintain excellence
- Coordinate with drivers, warehouse staff, and other frontline personnel to ensure smooth and safe cargo flow
- Monitor and evaluate process performance to identify areas for improvement
- Develop and deliver training programs to enhance operational knowledge for both office and on-site teams
Who we’re looking for
This position requires attention to detail, a commitment to continuous improvement, and the ability to work collaboratively across departments with on-site teams to uphold our quality promise.
Corporate Strategy
Our Corporate Strategy team works closely with leadership to shape our long-term vision and drive sustainable growth through a multifaceted approach.
Your responsibilities
- Monitoring and evaluating the overall balance between business operations and corporate objectives to ensure sustainable growth
- Developing and aligning business plans with the company’s long-term vision and goals
- Building and maintaining relationships with key clients, industry partners, and internal leadership to support strategic alignment
- Recognizing new opportunities in domestic and international markets that fit the company’s overall direction
Who we’re looking for
This position requires creativity, market insight, and the ability to translate customer needs into actionable solutions. By joining our Corporate Strategy team, you will play a key role in driving the company’s growth, strengthening our market position, and ensuring the successful execution of our long-term strategic goals.
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Human Resources
NX Human Resources teams are committed to attracting, developing, and retaining top talent across our global network, while nurturing a workplace culture that reflects our shared values. By fostering a work environment where everyone can find purpose and take pride in their contributions, we strive to embody our corporate values of Mission, Challenge, and Pride.
Your responsibilities
- Develop and execute recruitment strategies to secure top candidates.
- Implement training and development programs to enhance employee skills.
- Drive initiatives to increase employee engagement and retention.
Support managers in building high-performing teams aligned with our cultural values. - Promote activities and programs that strengthen our organizational culture and employee experience.
Who we’re looking for
This role requires strong interpersonal and organizational skills, as well as a passion for fostering a positive, inclusive work culture that supports both individual growth and collective success.
Search Human Resources JobsFinance & Accounting
The NX Finance teams safeguard the company’s financial health and support strategic decision-making. They also play a crucial role in ensuring the accuracy and transparency of our financial operations through robust audit processes.
Your responsibilities
- Manage accounting, controlling, and bookkeeping processes
- Develop financial plans and budgets aligned with corporate goals
- Oversee investment projects and assess financial risks
- Prepare accurate financial statements and reports
- Conduct internal audits to verify the integrity of financial records and procedures
- Identify areas for improvement and recommend corrective actions to strengthen financial controls
Who we’re looking for
This position requires strong analytical skills, attention to detail, and the ability to provide clear financial insights to guide business strategy. You will also need the expertise to design and implement effective audit practices that uphold the standards of financial governance.
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Legal
As our global business continues to expand, legal risk management has become increasingly sophisticated, diverse, and critical. The NX Legal teams play a pivotal role in safeguarding the company's interests by ensuring compliance and managing an ever-evolving array of contractual relationships.
Your responsibilities
- Drafting, reviewing, and negotiating contracts with clients, partners, and other stakeholders, in collaboration with internal sales representatives
- Advising on legal requirements and regulatory compliance across multiple jurisdictions
- Supporting dispute resolution and debt recovery processes to protect the company's financial interests
- Coordinating with external legal counsel and our global network of offices to navigate complex international business environments
Who we’re looking for
This role requires strong legal expertise, advanced risk management skills, and the ability to adapt to the unique challenges of our global operations. By joining our Legal team, you will be at the forefront of shaping the legal framework that enables the continued growth and success of our company worldwide.
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The NX IT team is fundamental to delivering innovative technology solutions that support and enhance logistics operations around the world.
Your responsibilities
- Managing applications and developing software tailored to logistics needs
- Analyzing business processes to identify opportunities for automation and efficiency
- Overseeing IT infrastructure and ensuring robust cybersecurity measures
- Utilizing big data and AI to improve supply chain visibility and performance
Who we’re looking for
This role is ideal for professionals who combine technical expertise with a deep understanding of logistics, enabling us to deliver smarter, faster, and more secure services.
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Administration
Our Administration teams handle a broad range of functions that support the smooth and efficient operation of our organization. This includes general affairs, public relations, clerical work, and initiatives to improve operational efficiency.
Your responsibilities
- Managing general affairs such as facilities, procurement, and office supplies
- Overseeing corporate public relations and internal/external communications
- Performing clerical and administrative tasks to support daily operations
- Identifying and implementing process improvements to enhance efficiency
- Ensuring compliance with company policies and relevant regulations
Who we’re looking for
Professionals in this role should have strong organizational skills, attention to detail, and the ability to work effectively across departments. By joining our Administration team, you will contribute to creating a well-organized and supportive work environment that enables the entire organization to perform at its best.
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