Fulfillment & WMS by NX Group
Fulfillment by NX Group
Outsource fulfillment
with visibility and control
Hand off your warehouse operations to NX Group and keep full visibility into inventory, orders, and shipments through DCX.
Who It's For
Designed for growing businesses
DCX Fulfillment is for brands that want to hand off warehouse operations to a global logistics partner while retaining clear visibility into day-to-day operations.
Brands looking to outsource fulfillment operations to a trusted global 3PL
Businesses that need better visibility into inventory, order progress, and shipment status
Teams preparing for growth, seasonal peaks, or cross-border expansion
Companies that want NX to handle warehouse execution while maintaining operational visibility through DCX
Brands with enterprise tech stacks that need flexible data integration via Global API or CSV workflows
Why DCX Fulfillment
End-to-end fulfillment, powered by NX
DCX Fulfillment combines warehouse execution by NX Group with operational visibility through DCX — reducing fulfillment complexity while keeping you informed and ready to scale.
Platform-connected fulfillment
Connect your store or system to NX warehouse operations. Shopify is the primary integration method, with Global API and CSV-based options also available.
NX-operated warehouse execution
NX handles receiving, storage, picking, packing, shipping, and returns — the full cycle of physical fulfillment, every day.
Operational visibility through DCX
Monitor inventory levels, order progress, and shipment status through the DCX dashboard without managing warehouse operations directly.
Flexible integration options
Beyond Shopify, Global API and CSV-based workflows may also be available for brands with specific system environments or operational requirements.
Roles & Responsibilities
What NX handles — and what you can monitor
With DCX Fulfillment, NX manages physical warehouse operations on your behalf. You stay informed through DCX without managing warehouse operations directly.
| NX handles | You can monitor in DCX |
|---|---|
| Receiving and storage | Inventory status |
| Picking and packing | Order progress |
| Shipping operations | Shipment status |
| Returns handling | Operational updates |
| Warehouse execution | Dashboard visibility and reporting |
Getting Started
Up and running in four steps
The onboarding process depends on your integration model. For Shopify-connected operations, setup is straightforward. For Global API or CSV-based projects, integration requirements are confirmed during the initial discovery phase.
Define your operating model
Discuss warehouse location, fulfillment requirements, and whether Shopify, Global API, or CSV-based integration is the right fit.
Complete onboarding and integration setup
Connect your Shopify store to DCX — or for other integration approaches, confirm the technical design and operational workflow with NX.
Send inventory to the NX warehouse
Inventory is received, inspected, and registered at the NX warehouse, with inventory updates handled according to your selected integration setup.
Launch fulfillment operations
Once live, NX handles all warehouse operations while you monitor orders, shipments, and inventory through the DCX dashboard from day one.
Typical onboarding: 2 to 4 weeks for standard Shopify connections; custom integration timelines are determined during the initial technical discovery.
Coverage
Currently available in 6 countries
DCX Fulfillment is available through selected NX warehouse operations worldwide. Additional locations may be available through the broader NX Group network.
Availability may vary depending on product type, volume, and operational requirements. Contact us to discuss the best setup for your business.
Why NX Group
Fulfillment backed by a global logistics leader
Reliable fulfillment depends on more than software. It requires consistent warehouse execution, operational know-how, and the ability to scale with your business over time.
Global volume, better rates for your brand
Our global scale gives us preferred carrier rates and deep customs knowledge across the markets we operate in — benefits that translate into lower fulfillment costs and more reliable delivery for your customers.
Fulfill in 6 countries, expand with confidence
This footprint lets us offer local fulfillment operations in 6 countries today, with the ability to expand into new markets as your business grows — without changing logistics partners.
Warehouse execution, refined over decades
We have spent 80+ years building and refining warehouse SOPs — ensuring consistent pick, pack, and delivery quality from your first order to your ten-thousandth.
Omnichannel
Supporting online and offline operations together
For brands operating both ecommerce and physical retail, DCX can help improve inventory visibility across channels — reducing inventory imbalances and helping prevent missed sales caused by disconnected stock management.
This is especially useful for brands managing different product lines, storage locations, or fulfillment methods across online and offline operations.
Functions
Functions overview
DCX provides visibility into key fulfillment-related information while NX manages warehouse execution. Core functions are organized into four categories.
Inbound
Track receiving activity and inventory updates after goods arrive at the warehouse
Arrival schedule import
Import product data scheduled to arrive via CSV file
Arrival schedule list
Confirm contents and details of imported arrival schedule data
Arrival schedule confirmation
Updates Shopify inventory data upon completion of shelving
Arrival registration
Register new arrivals upon completion of shelving
Return registration
Register returned items in the holding area
Arrival / return list
View arrivals and returns list; updates Shopify data during confirmation
Arrival / return record output
Export arrival and return data in CSV format
Shipping
Track outbound orders, fulfillment progress, and shipping documents linked to each shipment
Shipping list
Lists shipping orders received from Shopify
Inventory allocation
Automatically allocate orders and inventory based on set rules
Order picking
Products to be shipped are picked from the shelf for each order
Shipping inspection
Cross-checks items picked from shelf with the order
Packing slip printing
Print packing slips for each shipment
Shipping label printing
Print shipping labels for each courier via automatic linkage
Shipping results output
Export shipping results in CSV format
Inventory
Monitor inventory status and support inventory control across products and locations
Inventory inquiry
Query inventory details by product or shelf location
Expiration date management
Manage inventory by expiration date
Low inventory alert
Alert when inventory falls below the set threshold per item
Inventory movement
Change storage shelf location for each product
Bulk location adjustment
Move multiple products in a shelf to another shelf at once
Inventory adjustment
Adjust inventory quantities and sync results with Shopify
Inventory results output
Export inventory transaction history in CSV format
Stocktaking
Verify the quantity and quality of inventory on hand
Administration and Reporting
Manage operational settings and monitor performance through the dashboard
Location master
Manage shelf (location) IDs
Product master
Manage product information including expiration dates, sizes, and replenishment alert thresholds
Carton master
Manage carton types and packing sizes
Packing slip settings
Customize font size and display contents of packing slips
Multiple locations management
Manage inventory across multiple warehouse locations
Localization settings
Switch between Japanese and English display for dates and units
Dashboard
Monitor performance trends and operational progress in real-time
More detailed operational functions can be introduced based on your operating model and project requirements.
FAQ
Frequently asked questions
Get In Touch
Looking for flexible fulfillment with operational visibility?
Whether you use Shopify, need Global API connectivity, or prefer CSV-based workflows — we can help you find the right fulfillment setup for your business.