Disclosure of customer data under the U.S. Freedom of Information Act

When transporting cargo to the United States, all carriers are required to send shipment information and shipper and receiver information to U.S. Customs and Border Protection (hereinafter referred to as U.S. Customs) before loading cargo onto a ship or aircraft in the shipping country (Japan) and obtain confirmation from U.S. Customs before loading in the shipping country.

This procedure is also required for the transportation of your moving belongings, and we will send the data required by U.S. Customs (customer name, address and phone number between Japan and the United States, baggage details, etc.) to U.S. Customs in advance of the shipping information obtained from you.

On the other hand, in the United States, all public institutions, including customs, are required to disclose information held by public institutions based on private requests under the "Freedom of Information ACT = Freedom of Information Act". There are companies that use this system to legally obtain information on goods imported and exported from the United States and consignees from U.S. customs and publish them for a fee (in books, various data media, the web, etc.). Please understand that the customer data we send to U.S. Customs may be disclosed by these vendors, but this is legal in the United States. The Company will not disclose customer data to the relevant companies at all. Thank you for your understanding of this situation. (April 2010)

If you wish to stop publishing, please access the following URL and change the display information from public to private.
About the procedure for changing display information from public to private (August 2021)
Since it cannot be deleted, it will only stop viewing by anyone other than the person concerned.

The following is the application URL in the above article. There is no charge.