Moving from Australia
Moving to Japan
We offer moving services tailored to your budget and needs.
Hartliner
This is NX Australia's standard international moving service.
With our full-service packing, NX will pack the entire order at your home. We will only deliver cardboard boxes and other packaging materials in advance if requested.
With our standard service, we will deliver cardboard boxes in advance, and customers are responsible for packing books, clothing, and other items into the boxes.
When your package is delivered in Japan, we will bring cartons into your designated room, and for larger items such as furniture, we will unpack them on-site and even set them up for you.
With Heartliner air freight, your package will be delivered to your doorstep.
If you have cargo insurance with another company, please inform us in advance.
Small Package
This separate shipment package service is recommended for single individuals or those with minimal belongings.
This product requires the customer to pack it into a cardboard box.
- This is a separate shipping service for items sent by sea for those returning to their home country.
- SeaPack can ship packages up to 0.8m³, and MiniPack can ship packages up to 0.4m³.
- We provide specialized cardboard boxes, tape, and other packaging materials.
Service Comparison Chart: Sea Freight
| Service details | Heartliner Leave it to us | Heartliner Standard | Seapack | Mini pack | |
|---|---|---|---|---|---|
| Fee | Estimate after site visit | A$1,400 and up Click here for details |
A$1,050 and up Click here for details |
||
| Service Area | All over Japan | All over Japan | All over Japan | ||
| Required days | 40-50 days | ||||
| Estimated amount of luggage (number of boxes) | M9 or more | M5~8 pieces | M2~4 pieces | ||
| As a practical quantity (M3) | 0.8M3～ | 0.4M3～0.8M3 | ~0.4M3 | ||
| As a practical quantity (CFT) | 29CFT~ | 14CFT to 28CFT | ~14CFT | ||
| As weight | Unlimited | 100kg-200kg | 40kg to 100kg | ||
| O | vinegar to La Ri a in of Made by Business |
Site visit and meeting | ○ | ○ | - | - |
| Delivery of packaging materials | △ | ○ | ○ | ○ | |
| Packaging of furniture, dishes, fragile items, etc. | ○ | ○ | - | - | |
| Packaging for items other than furniture, dishes, and fragile items | ○ | △ | - | - | |
| Pickup | ○ | ○ | ○ | ○ | |
| Export packaging | ○ | ○ | - | - | |
| Cargo insurance | △ | △ | ○ | ○ | |
| Preparation of customs documents | ○ | ○ | ○ | ○ | |
| Export customs clearance procedures | ○ | ○ | ○ | ○ | |
| Loading | ○ | ○ | ○ | ○ | |
| Transportation method | sea | sea | sea | sea | |
| day Book in of Made by Business |
Unloading/Temporary Storage | ○ | ○ | ○ | ○ |
| Import customs clearance procedures/inspection | ○ | ○ | ○ | ○ | |
| Delivery of your package | ○ | ○ | ○ | ○ | |
| Carrying items into the room | ○ | ○ | - | - | |
| Unpacking and setting up furniture, etc. | ○ | ○ | - | - | |
| Unpacking of dishes and fragile items | ＊ | ＊ | - | - | |
| Unpacking items other than furniture and tableware | ＊ | ＊ | - | - | |
| Collection of unwanted materials | ＊ | ＊ | - | - | |
*Items marked with an asterisk are available as optional services. (Some areas may not be covered.)
Service Comparison Chart: Air Flights
| Service details | Heartliner Leave it to us | Heartliner Standard | |
|---|---|---|---|
| Fee | Estimate after site visit | ||
| Service Area | All over Japan | ||
| Required days | 7-10 days | ||
| Estimated amount of luggage (number of boxes) | M1 or more | ||
| As a practical quantity (M3) | 0M3～ | ||
| As a practical quantity (CFT) | 0CFT～ | ||
| As weight | Unlimited | ||
| O | vinegar to La Ri a in of Made by Business |
Site visit and meeting | ○ | ○ |
| Delivery of packaging materials | △ | ○ | |
| Packaging of furniture, dishes, fragile items, etc. | ○ | ○ | |
| Packaging for items other than furniture, dishes, and fragile items | ○ | △ | |
| Pickup | ○ | ○ | |
| Export packaging | - | - | |
| Cargo insurance | △ | △ | |
| Preparation of customs documents | ○ | ○ | |
| Export customs clearance procedures | ○ | ○ | |
| Loading | ○ | ○ | |
| Transportation method | aviation | aviation | |
| day Book in of Made by Business |
Unloading/Temporary Storage | ○ | ○ |
| Import customs clearance procedures/inspection | ○ | ○ | |
| Delivery of your package | ○ | ○ | |
| Carrying items into the room | - | - | |
| Unpacking and setting up furniture, etc. | - | - | |
| Unpacking of dishes and fragile items | - | - | |
| Unpacking items other than furniture and tableware | - | - | |
| Collection of unwanted materials | - | - | |
Important Notes
Special services such as assembling newly purchased furniture, wiring and installing home appliances, transporting and tuning pianos, and lifting/carrying items are considered non-standard services and will incur additional charges.
Also, depending on the nature of the work, we may not be able to handle it, so please consult with our sales representative in advance.
For air freight, the calculated weight is the greater of either the actual weight or the volumetric weight (length [cm] x width [cm] x height [cm] ÷ 6000).
1 cubic meter is approximately 35 CFTs. In terms of air freight volumetric weight, this is 167 kg.
Before you move...
1. A moving plan is crucial to ensure a smooth transition to your new living space.
To ensure a smooth start to your life in Japan, it's important to plan ahead based on your planned return date and move-in date to your new home, including scheduling shipments by sea or air, and delivery of any belongings you left behind in Japan.
2. We need to check your luggage and its quantity.
When transporting your belongings, it's important to check in advance whether it fits within your budget and complies with your employer's regulations.
3. Some items are subject to taxes or are prohibited from import.
Even if they are moving belongings, souvenirs and items purchased shortly before returning home are subject to taxation. Also, please note that items purchased duty-free in Japan are not duty-free in Japan. Furthermore, even if you possessed or used something locally, be aware that it may be prohibited by law to import it into Japan.
4. Optimal packaging is required to ensure the safety of your belongings.
Your cargo will be transported over long distances by ship, plane, truck, or train. During transport, it may be exposed to vibrations, shocks, significant changes in temperature and humidity due to climate and environment, and sometimes even theft. For this reason, optimal packaging that takes your cargo's safety into consideration is necessary.
5. It is important to insure your belongings.
International moves involve transporting goods through many different hands, so accidents can happen. Moreover, compensation for damages by the transport company is limited by the terms and conditions of carriage, so it is important to purchase cargo insurance.
6. The declaration form for personal and unaccompanied baggage is an important document for import customs clearance.
To import your belongings into Japan, you must prepare the necessary documents and undergo customs inspection. In particular, the "Declaration of Personal Effects and Unaccompanied Baggage" is an essential document, so please be sure to complete it.
The process of moving to Japan
Heartliner For more information, please visit the Heartliner website, NX's international moving service.
Moving to another country
Leveraging NX's unique global network, which connects 900 locations in 396 cities across 56 countries/regions, we will support your move.
In some countries, you may not be able to import your belongings if you do not have a visa and work permit in place. However, NX has local NX offices that have the latest customs information for countries other than Japan, so you can entrust your move to us with peace of mind.
You can find NX moving locations overseas, including in Asian countries, by searching for "NX Overseas Moving Heartliner" below.
We can also arrange various other services.
Please contact us with your wishes and preferences for more details.