Correct knowledge about tax-free purchases

If you are taking it home with your moving belongings (when using NXL/G)

1. Shopping at the store
   Submit an NX L/G [*1] (Guarantee Letter) to the store, make a purchase [*2] for the price excluding VAT (tax), and then have the store issue a Facture (Invoice) [*3]. (Shopping check is not accepted.)
   1. *1Contents of NX L/G (Export Procedure Guarantee Certificate)
      NX will handle the export procedures for the above customer's moving belongings. Accordingly, we will also handle the same export procedures for the items purchased by this customer and will responsibly send you an EX-1 (export permit) with a customs confirmation stamp. Please issue the export invoice (Facture) for the purchased items with the amount excluding VAT.
      Why NX L/G is needed
      Since the store where you purchased the product does not collect taxes from you, if the Ex-1 is not sent, they will be obligated to pay taxes to the government. To alleviate this concern for the store, NX provides this guarantee.
   2. *2 Tax exemption applies to purchases of 125 Euros (including tax) or more.
   3. *3Conditions for describing Facts
      1. Please note that the product must be exported within three months of the purchase date.
      2. Please make it clear that the amount does not include taxes.
      3. Please ensure the address is a Japanese address. A simple expression like "Tokyo, Japan" or "Osaka, Japan" is sufficient.
2. When moving
   When you move, hand over the Facture to NX. (Don't forget to create a duty-free purchase list [*4].) Pack the items like your other belongings and export them.
   1. *4 To ensure accurate tracking of tax-free purchases, we have prepared a "Tax-Free Purchase List."
      Please fill in the details on this list after making a tax-free purchase. Please list all tax-free purchases, regardless of whether they are tax-inclusive or tax-exclusive. Also, please be sure to include any stores where you did not receive a Facility form. This list will ensure that we process your export correctly.
3. Export procedures
   NX handles the export procedures, prepares the EX-1 (export license), and affixes the export confirmation stamp.
4. After loading
   NX returns the EX-1 with the customs stamp to the store.
5. Shop
   Refund [*1] (Please check the refund method at the time of purchase.)

Refund method *1

1. Charging two credit cards, one for the pre-tax price and one for the tax price, and discarding the tax card once the Ex-1 form is sent.
2. Instead of sending the Ex-1 form to the store, you can have a trusted friend or someone similar send it to NX, who will then go directly to the store to claim the tax refund.
3. Once the Ex-1 form is sent to the store, instruct them to transfer the tax amount to the bank account.

Note

• We cannot be held responsible for any tax refunds.
• If you do not follow the procedures described above at the time of purchase, you may not receive a tax refund.
• Please note that it will take some time (2-3 months) from shipment to the return of the stamped export permit.

If you are taking your belongings home with you during a move (if NXL/G is not accepted)

1. Shopping at the store
   Purchase at a price including VAT (tax). Obtain a Facture (Invoice) from the store. (Shopping check is not accepted.)
2. When moving
   When you move, hand over the Facture to NX. Pack the items like your other belongings and export them. (Don't forget to fill out the duty-free purchase list.)
3. Export procedures
   NX handles the export procedures, prepares the EX-1 (export license), and affixes the export confirmation stamp.
4. After loading
   NX returns the EX-1 with the customs stamp to the store.
5. Shop
   Refund [*1] (Please check the refund method at the time of purchase.)
   1. 1. We cannot be held responsible for any tax refunds.
   2. 2. If you do not follow the procedures described above at the time of purchase, you may not receive a tax refund.
   3. 3. Please note that it will take some time (2-3 months) from shipment to the return of the stamped export permit.

• Moving information session
• People returning to Japan with pets
• Correct knowledge about tax-free purchases