Moving within India
If you're planning to move within India, start by contacting NX India.
NX's domestic moving service in India is a full-service type where we pack your belongings ourselves on the day of your move. As moving professionals, we support our customers so that they can return to their normal lives as soon as possible after moving into their new home.
About the process of moving within Japan
We've compiled information on the process and important points to consider when moving within Japan. Please click below to view.
NX standard carton (main size)
| Size (cm) | Purpose of use |
|---|---|
| S = 52 × 26 × 41 | Books, albums, CDs, videotapes, etc. |
| M = 53 × 52 × 41 | Tableware, kitchenware, household goods, etc. |
| L = 80 × 52 × 27 | Clothing, etc. |
| 2M = 53 × 52 × 83 | toys etc. |
| MM = 106 × 52 × 41 | Bedding etc. |
On moving day, we will bring a hanger carton that allows you to hang clothes on hangers, but please let us know in advance if you need one.
Items that cannot be handled
The following items cannot be handled:
- Valuables such as jewels, precious metals, cash, and securities.
- Large trees, special trees
- General household waste
- Hazardous materials (propane gas, etc.)
- pet
About transportation insurance
We will provide full coverage for your shipment. In the event of any damage to the goods we collect, repair will be the primary option. For items sold as a set or pair, only the lost or damaged items will be covered.
Please note that the following items are not covered by insurance.
- Damage caused by intent or gross negligence
- Damage to the goods due to natural wear and tear, inherent defects, or nature.
- Damage caused by natural disasters
- Scratches, abrasions, and paint peeling on vehicles (cars, motorcycles, bicycles, etc.)
- Tuning adjustment of musical instruments
- Damage to clothing due to stains and insect infestation.
- In the case of electrical products, if the exterior is undamaged but the product becomes unusable, what is the damage?
- Other terms and conditions of the insurance policy and exclusion clauses apply.
We usually require notification within 1-2 weeks; complaints made after a longer period may be difficult to process.