Moving from India

Moving to Japan

The process of moving to Japan

We will explain the process clearly, from applying for your move to delivery to your new address.

1. Site visit and meeting
2. Checking what items you cannot take with you when moving.
3. Packaging material delivery
4. Submission of required documents
5. Collection process: Packing and packing list creation using NX.
6. Payment *1
7. Air freight and sea freight
8. Declaration of unaccompanied baggage during baggage inspection at the arrival airport in Japan
9. Deposit of the baggage declaration form after verification at the airport arrival lobby.
10. Import customs clearance and delivery arrangements
11. Delivery of your package

• *1 For corporate payments, invoices will be issued at a later date.

Regarding new inquiries

For new inquiries, please contact us via the email address below.

Regarding the site visit

We will assess the total amount of household goods in your home and confirm the volume of items for each transportation method.
For those employed by companies, if there are company regulations, we will check whether the amount of luggage falls within those limits.

• Regarding remote site visits
  We will check the photos of your package that you attached via LINE chat or email.
  We will use WhatsApp video call to confirm your package and discuss details.

We also offer on-site inspections at your home.

写真下見のご案内 ビデオ通話下見のご案内

Import prohibited items

There are certain items that cannot be shipped as part of a moving shipment. If prohibited items are discovered by Japanese customs, they may be confiscated, destroyed, fined, or subject to delays in customs inspection.
Please read the list of prohibited items carefully and ensure that your luggage does not contain any prohibited items.

禁止品一覧

We provide detailed information on what you can and cannot bring, as well as taxable items, separately for food, daily necessities, souvenirs, etc.

お荷物別の注意点

Packaging material delivery

Packing is included in the moving day service, but if you wish, we can deliver some packing materials in advance.
If you are unsure how to pack fragile items or other items, please contact our staff, or we can pack them for you on the day of delivery.

お客様事前梱包について

Sorting

The key to a successful move is sorting. Please sort your belongings before the pickup date.
The sorting stickers will be delivered along with the materials.

仕分けの方法について

Pickup work

An NX staff member will come to your location to pick up and pack your items.

• * We will handle the reservation for moving items to the condominium and the deposit procedures in advance.

• On the day of the work, please make sure that you have your passport, valuables, and items to be returned to you by the owner (remote control, keys, documents, etc.) with you before the workers enter the premises.

Please be careful, as if it gets mixed in with your other belongings, it will result in a loss of valuable time before your departure, as you will have to unpack all the boxes again or come to our warehouse to pick it up.

航空便の準備について

[Important] Upon your return to Japan: Please declare any unaccompanied baggage.

Upon your return to Japan, please be sure to complete the following two procedures.

• Receive an entry stamp in your passport.
• Declare unaccompanied baggage at the arrival airport.

【資料】携帯品・別送品申告書の提出について

Arrangements for import customs clearance and delivery.

Upon arrival of your package in Japan, NX Japan will contact you to inform you of its arrival and arrange a delivery date.