FAQ

A. Cargo reservation, Shipment confirmation via overseas branch, Cargo pick-up, Export customs clearance, Application to an airline, Transfer of export EDI, Cargo delivery to destination

A. For overseas shipment, the price is calculated based on the volume but not on weight. Volume unit is M3 (CBM: CUBIC METER) and it is priced based on the accurate weight after shipment. For air cargo, it is priced based on the weighting standard of the airline (volume or weight) .Migration cost includes local operation cost, ocean freight charge or air freight charge, cargo premium, and local delivery cost.

A. We, Nippon Express, provide special packaging for export (Pallet work) for safe delivery preventing mixing.
This is one of the unique packaging methods of Nippon Express, to prevent damage or loss of cargo during the shipment.

A. Only for the household items which have been used for more than 3 months in overseas by the migrant or semi-migrant for personal/household purpose.

• Migrant
  The one who has Korean nationality and is moving to Korea after living overseas for more than 1 year, for residential migration.
  The one who has foreign nationality and will live in Korea for more than 1 year for immigration or employment.
• Semi-migrant
  The one who has Korean nationality and is moving to Korea after living overseas for more than.

A. The one who has foreign nationality and will live in Korea with his family for more than 6 months for immigration or employment.

• If the stay period is less than 3 months, he is classified as a general tourist with customs imposed

*Items bought within 3 months will be imposed with customs (Refer to Korea Customs Service)

A.
•Definition
This is referred to as a process of rapidly handling customs-related tasks including the procedures for export and import customs clearance, in-bond transportation procedures, and entry-departure procedures by making the officers work off duty (holidays or duty-off hours) in the case in which it is urgently necessary to perform such procedures as customs clearance, in-bond transportation, shipping and cargo-working.

•Application Procedure
When cargos arrive on weekends or holidays, you need to ask for the EPCS. In this case, you should submit a report that includes the reason for asking for it, the time and others, and shipping documents on the imported articles in question to your customs broker to inform about import before the ship arrives at the seaport, with tariffs and VAT paid. If the customs house does not tell anything about the inspection, it means that the procedure is successfully approved and you can get your cargos faster than usually.

•Expense
Using the service of EPCS would cost you some fees, which include fees to a customs house and fees to a customs broker who performs it in your place. The fees are different from time to time: from 6:00 AM to 6:00 PM; from 6:00 PM to 10:00 PM; 10:00 PM to 6:00 AM next day.

A. The HS code is an abbreviated term for the Harmonized Commodity Description and Coding System, which refers to a system of classification of commodities established by the World Customs Organization to trace and control the commodities that are internationally exchanged. The HS Code is made up of 10 units. The 6 units in the first part are internationally the same; those in the latter part are differently classified from country to country.

A. For the purpose of national health and social security, foods and products for children are subject to approval, permission, and recommendation by related authorities before the tasks of customs clearance are performed.
About 60 individual laws including the tariff law, the food hygienic law, and the food sanitation law regulate on how to import and export. These requirements ask you to have a lot of expertise.
The remarkable requirements for the procedures for import and export are as follows:
Food inspection: Korea Food & Drug Administration
Food quarantine: National Plant Quarantine Service
Report about a plan for customs clearance of cosmetics and drugs: Korea Pharmaceutical Traders Association
Safety inspection: Korea Conformity Laboratories Korea Testing and Research Institute for Chemical Industry
Fishery product inspection: National Fisheries Quarantine Service Animal product quarantine and inspection: National Veterinary Research & Quarantine Service Vicarious execution of certification related to the radio regulation law: Radio Research Laboratory

A. Although a certificate of indication of origin is not a requirement for an import report, the following cases need it:
Intended to have concession tariffs, tantamount to the regulations and agreements of the Tariff Law, applied (Certificate of origin for preference)
A certificate of place of origin for preference should indicate the standards for decision on the place of origin of domestic articles subject to preferential duties and articles that meet the standards.
Articles whose origins should be identified by such regulations as anti-dumping duties, compensation duties, retaliatory duties, emergency duties, and so on (Common certificate of origin)
When a director of a customs house requires a work of repairing the indication of origin to be carried out because of lack of the indication of origin (Common certificate of origin) The certificate should be written in Korean or English.
The certificate of origin can be replaced by its copy that shows that an owner of imported articles knows “if it is different from its original version, the owner is likely to be punished pursuant to related laws”.
The certificate of origin can be usable only for the same B/L. But, if for inevitable reasons—lack of a ship’s space—articles are dividedly shipped, it can be divided for use.

A. The articles that are subject to the system of indication of origin, as ones directly purchased by ordinary consumers, include imported articles and their accessories (reusable packing materials, dividedly sellable accessories or parts) that are allowed by [Appendix 6-1 of Trade Management Regulations].
Examples) Coffee, ice cream, flavoring agent, perfume, soap, carpet, home appliances, and so forth

A. You can use the AIR-TRAIL, a global network of Nippon Express, to see the departure and arrival of your cargos.
* Nippon Express AIR-TRAIL
https://www52.nittsu.co.jp/AIRTRAIL/html/HOWTOE.html

A. When you import something by air, if the fact that any damage happened is proved before they are taken out from the airline in question, you can have an agreement issued after checking it with its worker in charge. After checking the agreement, you have to report for Pre-claim to the airline and then prepare for a claim in the future.
When you take out insurance for damaged cargos, you will see the regulat4ed procedures for reparation successfully in progress, and please contact the Department of Import for further information.

A. You cannot import anything that is prevented from being imported, pursuant to related laws like the Tariff Law, including drugs, foreign wild plants and animals, foreign currency.

A. The price is calculated with 1. Monthly Shipping Quantity; 2. Packaging Level; 3. Storage Area (Pallet); and 4. Operation Unit of Warehousing (PCS or Carton). The lighter and less kinds items are, the cheaper the unit price becomes, and the heavier they are, the more expensive it does.
If monthly shipment is big, the unit price decreases. The storage area defers by items, so call us please.

A. For warehousing, identify the accurate numbers of goods and provide us with warehousing format, product to sell, and packaging materials. The packaging materials are payable for the actual amount afterward.

A. Yes, we do. We can provide those services to your destination.

A. We daily provide a spreadsheet in which the shipped quantity is deducted from the initially-warehoused quantity. For multi-item products such as garments, we use inventory control program with bar-code operation for more accurate management.

A. First of all, you need to tell us 1 - 2 days earlier so that we can secure the space for storage.
And the cargo is pallet packaging, there will be charge for using forklift, and if only products are coming with trucks, human labor will be required to move causing labor cost.
You can provide us the products and packaging materials or we can purchase the packaging materials for you.

A. There are 1. Product Inspection; 2. Classification; 3. Storage; 4. Packaging; 5. Dispatch; 6. Invoice Provision; 7. Inventory Control; 8. Return Management; and 9. Loading/unloading.

A. There are sticker work, enveloping user manual and other documents inside packaging, and semi-finished product packaging.

A. Yes, we can. We have the facilities for storage, packaging, and dispatching.

A. It is conducted in Korean; some questions may be asked in a foreign language (English, Japanese).

A. Some adjustment is allowed an applicant who is working for another company.

A. We advise him or her about it by phone.

A. The General Affairs Department examines your application documents and then informs you about the result.
Usually, one interview is given to you; in a special case, two interviews (the second interview included) are conducted.

A. Our company depends on irregular employment, not on regular employment, to employ workers.
Whenever we need another employer, we give public notice of “Employment” at an employment-related website.