Personal Data Protection Policy
Nippon Express Co., Ltd. (hereinafter, "the Company"), believes that it must fulfill its corporate social responsibilities through its business activities centering on physical distribution for the sake of creating a sustainable society.
Accordingly, the Company shall abide by the spirit and letter of applicable laws in Japan and other countries as well as international rules, and act with a social conscience.
In this context, the Company regards proper management of the protection of personal data to be a fundamental element in its business activities.
The Company herein sets forth its Personal Data Protection Policy and, in addition to pledging to comply with laws and other norms pertaining to personal data protection, shall put in place its own rules and systems tailored to the Company's corporate philosophy and the nature of its business.
All executives and employees of the Company shall abide by the Personal Data Protection Management System (encompassing the Personal Data Protection Policy as well as in-house systems, rules and regulations for personal data protection) devised in accordance with the Personal Data Protection Policy, and shall make thoroughgoing efforts to protect personal data.
1. Respect for Individuals and Their Personal Data
The Company shall obtain personal data by appropriate methods. Except where provided by laws and regulations, etc., the Company uses personal data within the scope of the purposes of use specified. The Company shall not utilize an individual's personal data beyond the scope necessary for the attainment of the said purposes of use, and shall take measures to ensure that this principal is observed. Except where provided by laws and regulations, the Company shall not provide personal data and personal identification data to a third party without prior consent from the individual.
2. Personal Data Protection System
The Company shall assign managers to oversee the protection and management of personal data and shall establish a Personal Data Protection System that clearly defines the roles and responsibilities of all Company personnel in protecting personal data.
3. Safeguarding of Personal Data
The Company shall implement and oversee all preventive and remedial measures necessary to prevent leakage, loss or damage of personal data in its possession.
Should the processing of personal data be outsourced to a third party, the Company shall conclude an agreement with that third party requiring the protection of personal data and shall instruct and supervise the third party to ensure that the personal data is handled properly.
4. Compliance with Laws, Government Guidelines and other Regulations on Personal Data Protection
The Company shall comply with all laws, government guidelines and other regulations governing the protection of personal data.
5. Complaints and Inquiries
The Company shall establish a Personal Data Inquiry Desk to respond to complaints and inquiries on the handling of personal data and on the Personal Data Protection Management System, and this Desk shall respond to such complaints and inquiries in an appropriate and timely manner.
6. Ongoing Improvement of Personal Data Protection Management System
The Company shall continually review and improve its Personal Data Protection Management System in line with changes in its business operations as well as changes in the legal, social, and IT environments in which it conducts its business operations.
January 4, 2022
(Initial version drafted on April 1, 2005)
Nippon Express Co., Ltd.
Inquiries about the Personal Data Protection Policy, questions/inquiries on the handling of personal data and on the Personal Data Protection Management System, and questions/inquiries regarding notification of intended uses of personal data and the disclosure, revision, addition, deletion, cessation of use, or cessation of provision to third parties of such data should be directed to the following inquiry desk:
PERSONAL DATA COMPLAINTS AND INQUIRY DESK
Personal Data Complaints and Inquiry Desk, Comliance and Risk Management Division
(Weekdays: 9:00 a.m. - 12:00 a.m., 1:00 p.m. - 5:00 p.m.; closed on Saturdays, Sundays, year-end/New Year holidays, and national holidays)
We ask that all customer questions/consultations not in Japanese please be submitted in writing, either by letter or e-mail, so that we can respond accurately.