Handling of Personal Information (Website)

Dear Customers,
Please read this notice before providing any personal information to Nippon Express. After you have read and agreed to this notice, we will provide the products and services you have requested.

We collect your name, address, telephone number, email address, etc., primarily to respond to your inquiries, provide information about our products and services, fulfill contracts, schedule business meetings and communications, and inform you about seminars and events.

We primarily collect customer information such as your name, address, and telephone number through inquiries via the forms on this website, applications for our products and services, and requests for quotations. We may also collect information via the internet and email during campaigns and other promotions. Please note that if we are unable to obtain information from optional fields, we may be unable to provide our products and services or respond to your inquiries. Furthermore, in order to conduct our business, we may handle personal information entrusted to us by client companies and organizations.

Except as required by law, we will not disclose or provide your information to third parties without your permission. However, if you pay for our products and services by credit card, we will provide your credit card number, expiration date, and other information to our partner payment processing company or the credit card company to which you are a member, via electronic means, for the purpose of payment processing.
In addition, we may outsource the handling of our customers' personal information. In such cases, the contract stipulates that the outsourced party must implement the same information management practices as our company, and we periodically verify the management systems of the outsourced party.

当社では、海外に引越しされる場合など、お預かりしたお荷物を海外のご指定先に運送するために、お客様の個人情報を海外にある第三者（当社グループ会社を含む）に個人情報を提供することがあります。
その場合、提供先の国名および提供先の海外の個人情報保護制度、提供先が講ずる個人情報の保護のための措置に関する情報については、つぎをご確認ください。
（個人情報保護委員会WEBサイト：外国における個人情報の保護に関する制度等の調査）

We properly manage the personal information provided by our customers and take appropriate and reasonable protective measures, both technically and administratively, to prevent leakage, loss, or damage of personal information. In addition, we have appointed a person responsible for the protection and management of customer personal information in each department that handles such information, and we ensure proper protection and management under the direction of that person.

We always take appropriate measures to ensure that our customers' personal information is accurate and up-to-date.
If you wish to request disclosure of information about yourself, please contact the Personal Information Inquiry Desk listed below. After verifying your identity, we will respond promptly within a reasonable scope. In this case, a fee may be charged in accordance with our regulations.

Nippon Express Co., Ltd. Personal Information Management Officer
Executive Officer in charge of Compliance and Risk Management Department
(For inquiries, please contact the same number as above, item 8.)