Purposes of Use of Personal Information Obtained Other Than Directly in Writing

Nippon Express may obtain personal information by means other than directly in writing. The purposes for which we use such personal information are as follows.

1. When receiving a commission

To provide our products and services, primarily Arrow Express, moving services, and air cargo, as well as other related tasks, as entrusted to us.
The specific purposes of use for each product are as follows:

1. Arrow Express
   For the purpose of transporting the luggage entrusted to us by our customers to their designated destination.
2. moving
   For the purpose of transporting your belongings to your designated location, storing them in a storage unit, and providing related services and after-sales services after the move is completed, in conjunction with your relocation.
3. domestic air cargo
   For the purpose of transporting the luggage entrusted to us by our customers to their designated destination.
4. International air cargo
   For exports, this is for the purpose of responding to customer inquiries regarding overseas transportation, processing export procedures for entrusted goods, and arranging air transport to the designated destination. For imports, this is for the purpose of responding to customer inquiries regarding air transport from overseas, processing import procedures for goods from overseas addressed to customers, and arranging delivery to the designated destination.

2. In the case of surveillance cameras, etc.

1. Video from security (surveillance) cameras installed inside the company
   For security management
2. Video from a dashcam installed in a company vehicle
   For safety management