Terms of Use and Major Cargo Restrictions

For customers considering our services, 
this page provides information on their use.

Terms of Use

Our domestic air freight services are available exclusively to corporate customers.

Shipments are limited to business-to-business (B2B) transportation.

These services are not available to individual customers. Thank you for your understanding.

How to Use Our Services

Please submit an inquiry through the web form for the service you are interested in.

*The process may vary depending on the service. For details, please contact a Nippon Express representative.

01 Contact Us

Please feel free to contact us using Inquiry Form for each service.

02 Hearing your requestsOur representative will review the content and listen to your requests.
03 Our ProposalWe will propose the most suitable plan and estimate for your needs.
04 Consideration and ContractPlease review our proposal, and we will proceed with the contract.
05 Collection and Transportation OperationsA representative will come to your location to collect the package and deliver it to the recipient.

Major Cargo Restrictions

For operational safety, certain items are subject to acceptance restrictions for air transportation.
Please ensure that the contents and description of your cargo are declared accurately.

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classificationRepresentative updates
Explosives

Fireworks, crackers, ammunition

Gunpowder, explosives, flares, fuses, detonators

flammable liquid

Paints, lighters, cosmetics and perfumes

Lighter fluid, kerosene, adhesives, petroleum products, gasoline,
Benzine, lacquer, toluene, varnish paint,
Printing ink, nitroglycerin,
Alcoholic beverages (those with an alcohol content of 70% or higher)

High-pressure gas

Lighter refill gas, diving cylinders,
Gas and spray cans for portable gas stoves

Camping gas, fire extinguishers, butane, ethylene,
Oil gas, air cylinders, hairspray,
Ammonia hydrogen, liquefied petroleum gas, cigarette lighters,
Lighter refill fuel

oxidizing substances

Small oxygen generator, peroxide/bleach

Chloric acid, chromic acid, chlorates, potassium peroxide,
Sodium peroxide, magnesium nitrate

flammable material

Matches, charcoal

Matches (small ones)

corrosive substances

Liquid batteries, mercury

Mercury, sulfuric acid, hydrochloric acid, aqua regia, nitric acid, storage batteries, alkalis,
Caustic soda, hydrogen fluoride,
Battery (containing electrolyte)

poisonous substances

Insecticides, pesticides

Dyes, arsenic, disinfectants, herbicides, tear gas canisters, insecticides and fungicides,
Mercury compounds, bacteria, viruses, parathion,
Tear gas canisters, tetraethyl lead, chloroform

Radioactive materials etc.

nuclear fuel material

Nuclear source materials, radioactive isotopes,
Substances contained in pharmaceuticals or medical devices as defined in the Pharmaceutical Affairs Law

Other
hazardous substances

magnet

Life-saving equipment, internal combustion engines, magnetic equipment, dry ice,
Lithium battery