For customers considering our services,
this page provides information on their use.
Terms of Use and Major Cargo Restrictions
Terms of Use and Major Cargo Restrictions
Terms of Use
Our domestic air freight services are available exclusively to corporate customers.
Transportation services are limited to business-to-business (B2B) transportation.
This service is not available to individual customers. We appreciate your understanding.
How to Use Our Services
Please submit an inquiry through the web form for the service you are interested in.
*The process may vary depending on the service. For details, please contact a Nippon Express representative.
| 01 Contact Us | Please feel free to contact us using Inquiry Form for each service. |
|---|---|
| 02 Hearing your requests | Our representative will review the content and listen to your requests. |
| 03 Our Proposal | We will propose the most suitable plan and estimate for your needs. |
| 04 Consideration and Contract | Please review our proposal, and we will proceed with the contract. |
| 05 Collection and Transportation Operations | A representative will come to your location to collect the package and deliver it to the recipient. |
Major Cargo Restrictions
| classification | Representative updates | |
|---|---|---|
| Explosives |  Fireworks, crackers, ammunition | Gunpowder, explosives, flares, fuses, detonators |
| flammable liquid |  Paints, lighters, cosmetics and perfumes | Lighter fluid, kerosene, adhesives, petroleum products, gasoline, |
| High-pressure gas |  Lighter refill gas, | Camping gas, fire extinguishers, butane, ethylene, |
| oxidizing substances |  Small oxygen generator, | Chloric acid, chromic acid, chlorates, potassium peroxide, |
| flammable material |  Matches, charcoal | Matches (small ones) |
| corrosive substances |  Liquid batteries, mercury | Mercury, sulfuric acid, hydrochloric acid, aqua regia, nitric acid, storage batteries, alkalis, |
| poisonous substances |  Insecticides, pesticides | Dyes, arsenic, disinfectants, herbicides, tear gas canisters, insecticides and fungicides, |
| Radioactive materials etc. |  nuclear fuel material | Nuclear source materials, radioactive isotopes, |
| Other hazardous substances |  magnet | Life-saving equipment, internal combustion engines, magnetic equipment, dry ice, |