Customer testimonials

S Company

manufacturing industry

Services used:
Constant Temperature Multi-Box II
(Temperature-controlled transport container)

The Constant Temperature Multi-BOX II enables safe and efficient transportation across multiple temperature zones.

We transported the investigational drug to various hospitals and facilities throughout Japan.
Since there were multiple investigational drugs and they required different storage temperature ranges, each needed to be transported at its own temperature. The Temperature-Controlled Multi-BOX II allowed us to manage each temperature range in a single container, enabling efficient and safe transport to multiple locations. Furthermore, Nippon Express's extensive experience in transporting investigational drugs was a reassuring factor and was one of the reasons we chose them.

R Company

manufacturing industry

Services used:
Clinical trial logistics
service

We received encouraging support in the form of "proposals for compliance with GMP regulations."

We needed to transport (deliver) the investigational drug to 10 facilities nationwide. Because temperature control between 15°C and 25°C was required, we used Nippon Express's "Clinical Trial Logistics Service."

We were very reassured by the proposal we received to comply with the "GMP Ordinance," which is the manufacturing quality control standard for pharmaceuticals, and we were able to entrust the storage management and distribution of the investigational drug to them with peace of mind.

M Company

Pharmaceutical manufacturing and sales business

Services used:
Clinical trial logistics
service

Speedy shipping and delivery.
They responded to our requests very carefully.

The shortest time from the request for dispatch of the investigational drug to its arrival at the facility is three days, but it was possible to have it delivered to the facility by the morning of the third day. Furthermore, there were no temperature deviations, each individual investigational drug box was managed properly, and we received timely notifications after dispatch. We are very grateful for the speedy response to our requests.

Company A

Medical supplies wholesale

Services used:
Medical and pharmaceutical transportation
(Express Medical)

Pick up in the evening of the same day, delivered the next day.
Achieve differentiation from competitors

We decided to switch shipping companies because we believed it would fulfill our customers' requests for shorter delivery times and our goal of reducing packaging costs. We are very satisfied because the ability to pick up packages in the evening and have them arrive nationwide by morning has given us a competitive advantage over our rivals.