Jetpack (Imported) - Unaccompanied Baggage

Regarding Unaccompanied Baggage

When transporting personal belongings, souvenirs, convention materials, etc., as cargo upon returning to (entering) Japan, please send them yourself as "unaccompanied baggage."

* When sending unaccompanied baggage, customs duties and import consumption tax are generally exempted. However, new items, items considered to have been used for a short period, and food products may be subject to taxation.

入国時の免税範囲

* The duty-free allowance applies to the total quantity of items carried in as personal belongings and items sent as unaccompanied baggage. Any items exceeding the duty-free limit will be subject to taxation.
Please note that if you do not declare your unaccompanied baggage upon returning to your home country, you will be subject to customs duties and consumption tax.

After your return to Japan, we will contact you by phone if necessary, and once customs clearance is complete, we will deliver your order within a few days. (Delivery before your return to Japan is not possible.)

Regarding the declaration procedure for unaccompanied baggage (Matters that customers must complete)

  1. Please fill out the required information on the baggage and unaccompanied baggage declaration forms (2 copies) that will be distributed on your return flight. If you do not receive a form on the plane, you can fill it out after arrival at the customs counter at your arrival airport.
  1. After completing immigration procedures and baggage claim, please present your documents at the customs counter (airport exit) for verification.
    One of the two cards will be returned with a confirmation stamp.
  2. Please bring the returned item to the unaccompanied baggage reception counter listed below. We will collect the following items.
    • Personal Effects and Unaccompanied Baggage Declaration Form (Original)
    • Passport (copy)
    • Key (if the delivered package is locked)
  3. We may ask you to confirm other details, such as the delivery location, on the spot.

    *- Customers who were unable to stop by the unaccompanied baggage reception counter
    - Customers who forgot to submit their declaration form at the unaccompanied baggage reception counter
    - Customers whose shipments arrive outside of the operating hours of the unaccompanied baggage reception counter.
    - Customers arriving at airports other than Narita, Haneda, Chubu, Kansai, and Fukuoka Airports
    Regarding this matter, please call the relevant department and then send the following documents by registered mail.
    1. Declaration of Personal Effects and Unaccompanied Baggage (Original, stamped by customs)
    2. Copy of passport (page with photo, page with entry and exit stamps)
    Please note that customs clearance will only occur after receiving items 1 and 2, and therefore, storage fees (actual costs) may be incurred due to the passage of time.
     

Map showing the counters for receiving unaccompanied baggage at each arrival airport.

Narita International Airport / NRT

日本通運(株)海外引越航空営業センター 輸入グループ
〒282-0004 
千葉県成田市古込字込前154-4 第一貨物代理店ビル M202号
電話番号:0476-32-8031

430-01

Haneda Airport / HND

日本通運(株)海外引越航空営業センター 輸入グループ
〒282-0004 
千葉県成田市古込字込前154-4 第一貨物代理店ビル M202号
電話番号:0476-32-8031

* Please note that the Terminal 2 counter is located on the 1st floor (domestic arrivals floor), not the 2nd floor (international arrivals floor).

430-02

Kansai International Airport / KIX

日本通運(株)大阪航空支店 国際貨物オペレーション部
輸入カスタマーサービス課
〒598-0048 
大阪府泉佐野市りんくう往来北1 SiSりんくうタワー13階
電話番号:072-479-5537

* Please note that the counter is located on the 4th floor (International Departures Floor), not on the 1st floor (International Arrivals Floor).

430-03

Chubu Centrair International Airport / NGO

日本通運(株)名古屋フォワーディング支店 中部空港部
輸入セールスコーディネーション課
〒479-0881 
愛知県常滑市セントレア3丁目12-4
電話番号:0569-38-2259

* There is also a counter at Terminal 2, but please use Terminal 1 if it is outside of business hours.

430-04

Fukuoka Airport / FUK

日本通運(株)福岡航空支店 輸入営業
〒812-0005 
福岡市博多区上臼井623番地
電話番号:092-477-0252

430-05

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