Moving from Singapore
Moving to Japan
Overseas Moving to Japan
Door-to-door service
With NX's extensive network of 900 locations in 396 cities across 56 countries/regions worldwide, Heartliner offers door-to-door (integrated multimodal transport) services, providing a smooth and comprehensive international relocation experience. Whether you're moving from Singapore to Japan, from Japan to Singapore, or from Singapore to another country, all your moves are handled by NX branches and select agents.
To ship household goods to Japan, you must have a scheduled date for entry into Japan.
Additionally, you are required to hold one of the following:
- A Japanese passport
- Japanese Permanent Residency (PR)
- A long-term visa with at least one year of validity remaining
Please note: Shipments cannot be accepted for those on a tourist visa or a short-term stay visa.
Whether you are moving from Japan to Singapore, Singapore to Japan, or to any other destination worldwide, Nippon Express branches (and our designated agents) will responsibly handle every step of your relocation.
The process of moving to Japan
Worldwide Relocation Services
We will explain the process clearly, from applying for your move to delivery to your new address.
- Site visit and meeting
- Packaging material delivery
- Submission of required documents
- Pickup process: Packing and creation of packing list at NX Singapore.
- Payment
- Air freight and sea freight
- Declaration of unaccompanied baggage during baggage inspection at the arrival airport in Japan
- Import customs clearance and delivery arrangements
- Delivery of your package
Nippon Express provides total coordination for smooth overseas moves through our unique door-to-door (intermodal transport) system.
Our extensive global network spans 900 bases in 396 cities across 56 countries and regions.
By leveraging this global network, we provide up-to-date information and coordination regarding the customs clearance requirements of your destination country.
Furthermore, in many countries, we offer support in Japanese even after your arrival.
When importing household goods, you will need to prepare the necessary documents, such as a Visa or Work Permit for the destination country.
Our local offices, which are well-versed in the latest customs regulations, will coordinate closely to ensure a stress-free process for you.
Regarding new inquiries
For new inquiries, please contact us via the email address below.
Japanese Standard Packing
For packing, our highly skilled staff will visit your home to perform professional interior packing.
A Japanese staff member will accompany the team to prepare the packing list.
For shipments by sea, after the initial packing at your home, your belongings will be transported to a Nippon Express warehouse for export-standard exterior packing before all final export arrangements are made.
Regarding the site visit
We will assess the total amount of household goods in your home and confirm the volume of items for each transportation method.
For those employed by companies, if there are company regulations, we will check whether the amount of luggage falls within those limits.
- Visit and site inspection
- Remote site visit
We will check the photos of your package that you attached via LINE chat or email.
We will use TEAMS' video call feature to confirm your package and discuss details.
Packaging material delivery
Sorting
The sorting stickers will be delivered along with the materials.
Pickup work
NX Singapore staff will come to your location to pick up and pack your items.
- On the day of the work, please make sure that you have your passport, valuables, and items to be returned to you by the owner (remote control, keys, documents, etc.) with you before the workers enter the premises.
Please be careful, as if it gets mixed in with your other belongings, it will result in a loss of valuable time before your departure, as you will have to unpack all the boxes again or come to our warehouse to pick it up.
[Important] Upon your return to Japan: Please declare any unaccompanied baggage.
Upon your return to Japan, please be sure to complete the following two procedures.
- Receive an entry stamp in your passport.
- Declare unaccompanied baggage at the arrival airport.
Arrangements for import customs clearance and delivery.
Upon arrival of your package in Japan, NX Japan will contact you to inform you of its arrival and arrange a delivery date.
For more information, please visit the NX international moving service, Heartliner website.
NX's international moving service, Heartliner: "Helpful Tips for International Moving"
Moving to another country
Leveraging NX's unique global network, which connects 900 locations in 396 cities across 56 countries/regions, we will support your move.
In some countries, you may not be able to import your belongings if you do not have a visa and work permit in place. However, NX has local NX offices that have the latest customs information for countries other than Japan, so you can entrust your move to us with peace of mind.
You can find NX moving locations overseas, including in Asian countries, by searching for "NX Overseas Moving Heartliner" below.