Comprehensive Outsourcing of Value-Added Operations Across the PC Lifecycle
From pre-delivery configuration to collection and recycling, NX provides end-to-end support to enhance operational efficiency while optimizing costs.
Customer：PC manufacturers and distributors
Challenge (Before)
In the manufacturing and sales of personal computers, various value-added operations are required, including individual device configuration prior to delivery and data erasure and initialization of returned equipment after use.
While outsourcing these non-core activities is desirable in order to focus internal resources on core business operations, assigning all such tasks to system engineers often leads to increased costs.In addition, there was a need for an efficient and integrated management framework capable of handling the complex processes spanning the entire PC lifecycle—from delivery to collection and disposal.
Solutions
NX Solution
- Leveraging NX Group’s logistics facility network, we provide a comprehensive suite of value-added services across the entire PC lifecycle.
- For outbound distribution, tasks such as pre-delivery configuration, kitting, and packaging are performed at NX logistics facilities, and seamlessly integrated with transportation and delivery services.
- For reverse logistics, NX supports post-use collection, data erasure, initialization, refurbishment, segregation of reusable assets and waste, and return handling.
- By organizing work procedures according to specific operations, customers, and end users, and standardizing processes, NX delivers stable service quality while achieving cost-efficient operations.
Benefits
Benefits (Results)
By centrally managing logistics and value-added operations related to the PC lifecycle, NX Group enabled cost reductions compared with full outsourcing to system engineers, while ensuring stable and reliable operations.
Customers were freed from complex individual tasks and administrative burdens, allowing them to concentrate their resources on core business activities.
