LIVING QUEST

Relocation package service details

The process from your departure from Japan to moving into your long-term accommodation.

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  1. Inquiry

  • Please contact us by email or phone from Japan. After discussing your preferences and requirements, we will send you property information before you travel to the United States.
  • We provide images and videos of the interior and surrounding area of the property. Even if you're unfamiliar with overseas properties, you can consider them with peace of mind.
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  2. Airport transfer

  • We will arrange a free shuttle service from the airport to your short-term rental property.
  • We will provide a vehicle that suits the amount of luggage you have.
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  3. Short-term properties

  • Depending on your budget, you will be able to stay in a fully furnished property until you find a long-term rental.
  • The rent includes internet, utilities, and taxes.
  • For stays of less than 30 days, we can also calculate the fee on a daily basis.
  • Your housing representative will be present for the move-in inspection on the day of your arrival.
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  4. Long-term properties

  • We will show you properties that meet your needs, 365 days a year, 7 days a week.
  • Once you find a room you're interested in, we'll submit an application and secure it for you.
  • At the same time, we will confirm the terms and conditions, such as rent and contract period.

Support for starting a new life and moving into long-term accommodations.

After-sales service after moving in

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  Mediation for all problems that occur during tenancy

  • Arranging repairs on your behalf
  • Complaint handling for neighbors
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  Contract renewal notification service

  • Negotiations regarding renewal prices, early termination conditions, contract period, etc.
  • Complaint handling for neighbors
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  Assistance with contract termination procedures

  • We will manage your term of service and contract period, and handle the termination procedures on your behalf according to your planned termination date.
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  Move-out inspection and confirmation of security deposit return.

  • Direct Deposit Service
    Our company will act as the point of contact, handling the collection of the security deposit and arranging its deposit into your bank account.

From move-in/move-out to security deposit collection

1. Checking the condition of the interior upon move-in, and managing photographic evidence of any damage.
2. Arranging tenant insurance before move-in
3. Cancellation request received, cancellation notice sent to the landlord, and confirmation of receipt by the landlord.
4. Final interior inspection and check-in will be conducted upon move-out.
5. Key return service
6. We will review and negotiate the estimate for restoration costs. Our specialists will carefully examine the details from the tenant's perspective and minimize restoration costs.
7. Security deposit settlement and collection services. Our company will act as the point of contact and collect the security deposit.
8. Security deposit collection management and contract termination document storage. For damages, verify the claim details against move-in inspection information to ensure there are no unfair charges.

Benefits

One year of tenant insurance is free!

Frequently Asked Questions