E-commerce Logistics Solution Integrated with Shopify and DCX
Supporting business growth through outsourced fulfillment operations.
Customer：D2C Brand
Challenge (Before)
As the company’s proprietary e-commerce site built on Shopify continued to grow, both the number of SKUs and order volumes increased, making in-house logistics management increasingly difficult.
Staff members were overwhelmed with daily shipping operations, leaving little time for inventory management or operational improvements. During peak seasons in particular, workloads increased sharply, while warehouse expansion or hiring additional staff on short notice proved challenging.
Facing limitations in both logistics capacity and operational structure, the company recognized the need to improve logistics quality.
Solutions
NX Solution
- Fulfillment operations—including receiving, inspection, storage, picking, packing, and shipping—were outsourced in full to an NX logistics center, enabling the establishment of a stable logistics framework while minimizing initial investment.
- With NX staff stationed on-site, the operation allows for daily communication and flexible responses to unexpected shipping requirements.
- The logistics web application DCX (Digital Commerce Transformation) was implemented and integrated with the Shopify store via API, enabling real-time visibility of order information and inventory levels.
- By visualizing inventory status and operational progress, the company can now make faster decisions regarding sales planning and additional procurement.
Benefits
Benefits (Results)
By leveraging NX logistics centers and operational resources, the company established a stable fulfillment framework while minimizing initial investment.
High-precision and efficient operations based on NX’s expertise in e-commerce logistics significantly improved logistics quality. Staff members were freed from daily shipping tasks and were able to focus on business growth initiatives such as planning sales strategies.
In addition, API integration between Shopify and DCX enabled real-time visibility of inventory and operational progress, creating an environment where logistics conditions can be monitored in a timely manner.
This foundation also enables the company to smoothly respond to future business expansion, including warehouse expansion and supply chain optimization.
