Strengthening Supply Capabilities Through Dedicated Warehouse Operations for Construction Machinery Spare Parts
Consolidating and kitting spare parts from multiple suppliers to establish a rapid and reliable domestic and international supply framework.
Customer：Construction Machinery Manufacturer
Challenge (Before)
In after-sales logistics for construction machinery, spare parts vary widely in shape and size, making efficient storage and inventory management a challenge. In addition, periodic maintenance and breakdown response require multiple components to be supplied together, resulting in time-consuming picking and packing operations.
To ensure prompt delivery to domestic sales offices and overseas subsidiaries and distributors, the customer required stable inventory control, improved storage efficiency, and the establishment of a fast and reliable shipping structure.
Solutions
NX Solution
- NX receives parts from hundreds of suppliers and operates a dedicated spare parts warehouse. From inspection and kitting (productization) to storage, picking, packing, sorting, and shipping, NX provides an integrated end-to-end operation.
- By combining storage systems such as pallet racks, medium-duty racks, and mobile racks according to part size and configuration, NX achieves highly efficient storage. Automation equipment has also been introduced to enhance operational accuracy and productivity.
- Frequently replaced parts and components required for scheduled maintenance are pre-kitted in advance. This reduces processing time in the shipping stage and enables rapid dispatch to domestic sales locations as well as overseas subsidiaries and distributors.
Benefits
Benefits (Results)
By consolidating spare parts from multiple suppliers and managing processes from inspection through storage and shipment, NX optimized warehouse space utilization and significantly improved operational efficiency.
Pre-kitting within the maintenance warehouse enables immediate availability of required components, facilitating rapid maintenance response at construction sites.
In the complex field of after-sales logistics—where diverse requirements often lead to operational inefficiencies—NX has established a system that balances efficiency with responsiveness, contributing to the enhancement of the customer’s service quality.
