Transportation Management Supporting Multinational Distribution Logistics
Centralized management of dozens of transportation providers to ensure stable, wide-area delivery for both B2B and B2C operations.
Customer：Office Automation Equipment Manufacturer
Challenge (Before)
In managing distribution logistics across multiple countries from its operational bases, the client needed to support both corporate customers (B2B) and end consumers (B2C).
To sustain wide-area transportation and delivery operations, the client had contracts with dozens of transportation providers. However, the administrative burden had significantly increased due to the need to manage each provider individually, issue shipping notifications to consignees, and coordinate delivery dates and times.
In addition, the overall transportation structure had become inefficient. The client required a comprehensive review of its operations to optimize transportation efficiency and establish a framework capable of visualizing and managing the performance of each transportation provider.
Solutions
NX Solution
- In multinational distribution logistics, NX established a centralized transportation management structure, with its logistics center serving as the operational hub, enabling integrated control of both B2B and B2C shipments.
- Consolidated communications with dozens of transportation providers and provided end-to-end execution of transportation arrangements, shipping notifications, and delivery date coordination.
- Integrated the client’s ERP system with NX’s WMS and TMS, enabling seamless management from shipment forecasting and transportation planning to order consolidation, route design, and progress monitoring.
- Developed transportation plans from a professional logistics perspective, supporting improvements in load factors and delivery efficiency.
- Established a neutral evaluation framework to assess KPIs across multiple transportation providers, ensuring stable operations and effective cost control.
Benefits
Benefits (Results)
By assuming full responsibility for managing transportation providers and coordinating with consignees, NX relieved the client of the operational burden associated with transportation management, allowing the client to focus resources on its core business activities.
Furthermore, by providing end-to-end management from shipment forecasting through progress monitoring, NX enabled cross-sectional visibility across dozens of transportation providers. As a result, the client achieved stable operation of wide-area, large-scale distribution logistics encompassing both B2B and B2C channels.
