Customer testimonials

M Company

financial industry

Services used:
Personal Information Transportation
(Privacy Guard)

Transportation of customer information.
I was able to send my package safely thanks to Nippon Express's Privacy Guard service.

Previously, employees would personally deliver documents containing customer information to our head office using public transportation. However, we were concerned about having employees carry personal information and also wanted to review our labor costs. We were looking for a transportation company that could safely transport personal information when Nippon Express proposed Privacy Guard to us.

Although I had concerns about entrusting the transportation of personal information to a third-party company, I am very satisfied because it is a safe and secure transportation method under thorough management, including separation from general cargo and a double-check system involving both human and IT personnel.

S Company

Service industry

Services used:
Space Tracking System

GPS tracking ensures you always know the location of your luggage.
I also appreciate the flexible response from the person in charge.

We send out contracts and application forms to various locations throughout Japan about once a week. Because these are contract documents, we used a "space tracking system" that allows us to manage packages using GPS. Being able to constantly know the location of the packages gave us great peace of mind.

I received prompt responses to my inquiries via email and phone, and my concerns were quickly resolved. I am very satisfied with the service I received from the representative.

N Company

Information and communications industry

Services used:
Premium Mail Service
(Personal information + mail delivery)

The same-day pickup and delivery of the survey was incredibly helpful.

We needed to urgently deliver survey forms within the city, and a highly secure delivery method was essential. When we inquired with Nippon Express, they said they could pick up and deliver the packages the same day, so we immediately decided to use their service.

I had used Nippon Express in the past, so I was aware of their high-quality transportation services. Having a company that can handle emergency deliveries in times of need is incredibly helpful.

S Company

construction industry

Services used:
Document digitization service
(Smart scanning)

Both the quality and service were top-notch. They contributed significantly to our company's digital transformation.

I am very satisfied with Nippon Express's document digitization service in the following respects:

1. The delivered items are accurate (there are no discrepancies between the list and the actual items).
2. Responding to our requests
3. It's easy to arrange (just tell the person in charge and it's done).
4. Flexibility (such as adjusting the number of scans performed)

The delivered items were perfectly fine.

Company B

Education and learning support services

Services used:
Transport of exam questions
(Test Security Guard)

I've been entrusting my deliveries to Nippon Express, which offers next-day delivery, for 10 years now. I've had zero accidents and complaints.

We rely on Nippon Express every year for sorting and delivering exam booklets. They are the only company that can deliver materials printed late at night on the day of the exam by the next day.

We have been entrusting you with the same work for over 10 years, and we have never had a single accident or complaint. We are grateful for your reliable work every year.